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Online Shopping Policy

Free Lifetime Manufacturing Warranty
We stand behind the quality and craftsmanship of our jewelry. Benqubi Gems offers a free lifetime warranty against manufacturing defects on all Benqubi Gems fine jewelry.

If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. US, CAN, AUS, and UK customers will receive free return labels. For customers outside of those countries, a $50 deposit will be taken before the shipment of your item to Benqubi Gems for evaluation, which covers the cost of shipping the item and an evaluation by our expert jewelers to determine if the damage is warranted. This fee is refunded in full for all warrantied repairs. We also offer complimentary shipping back to the customer for all warrantied repairs. Repairs not covered under the lifetime warranty will have a price quoted to the customer for approval before work is performed. If approved, the deposit will be applied to this repair. If the customer chooses not to conduct the repair, the deposit will cover the shipping charge back to the customer after evaluation.

Benqubi Gems will repair the warranty damage or replace the item without charge if a warranty issue is found.

Repair or service performed by a jeweler other than Benqubi Gems will void the warranty. Benqubi Gems will replace any damaged fine jewelry within 60 days of purchase. Outside those 60 days, Benqubi Gems will replace fine jewelry that costs less than $1,000. All fine jewelry can be affected by normal wear, activities, or trauma. This is especially true for rings since hands are actively used and subject to daily pressure. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the jewelry's integrity.

Some examples of common jewelry issues that would not be considered manufacturing defects include:

Chemicals, makeup, immersion in pools and hot tubs, and bathing can cause the discoloration of precious metals.

Precious metals, especially prongs, wear down over time and may require restoration work as part of normal wear.

Prongs catching, wearing out, or bending over time due to everyday wear or normal damage, allowing a gemstone to fall out.

The loss of a gemstone is caused by damage from everyday wear or other damage.
Benqubi Gems offers extended service plans at an additional charge, which cover many common wear and tear issues. We also recommend maintaining independent insurance coverage for your jewelry to help cover significant damage, loss, or theft. Please call us at 800.890.6004 for more information.

Free Lifetime Colored Gemstone Upgrade
Benqubi Gems is proud to offer a free lifetime upgrade on our natural-colored gemstones. Any loose natural gemstones purchased from Benqubi Gems can be exchanged for credit equivalent to the original purchase price for a new natural-colored gemstone of at least 1.5x more excellent value. To be eligible, the upgraded natural-colored gemstone must be accompanied by original documentation and be in salable condition. Upgrades are not available for settings or jewelry. Upgrade credit does not include duty or tax paid on the original purchase. All applicable duties and taxes will be charged on the full retail price of the new colored gemstone before any credit is applied. If the upgraded natural-colored gemstone cannot be set in your original engagement ring setting, you can exchange it for a precious metal credit as determined by Benqubi Gems. We will recycle gold or platinum jewelry and offer a credit based on current metal prices. Please call us at 800.890.6004 for more information on our colored gemstones upgrade policy.

Colored Gemstone Policies
Benqubi Gems is pleased to offer an extensive collection of one-of-a-kind loose-colored gems. We will also mount your Benqubi Gems gem in standard ring settings that accommodate that shape. If, for any reason, you are not completely satisfied with your loose gem or colored gem set in one of our standard mountings, it is eligible for our 30-day return or exchange policy as long as your item is in its original, unworn condition with the following exceptions: rings that have been resized, custom engraved, or previously exchanged. 

Placing and Tracking Your Order
Benqubi Gems provides online order processing, or if you prefer, we can process your order over the phone. Please call us at 800.691.0952 to place your order. It is our pleasure to have one of our experienced representatives assist you! Your order will only be processed after your credit card approval or alternate payment.
You will receive an order confirmation email once you place your order and receive payment. If you do not accept the confirmation email, call us at 800.890.6004. Please get in touch with us to check the status of your order.
Once Benqubi Gems ships your order, you will receive another confirmation email indicating when you should expect to receive your package.

Please note that US sales tax requirements may be subject to change due to the recent Supreme Court ruling on sales tax.
For US Orders, Benqubi Gems collects sales tax on orders shipped to addresses in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington DC, Washington State, West Virginia, Wisconsin, and Wyoming. For orders shipped to Canada, the UK, or Australia, Benqubi Gems collects the relevant GST/PST/HST/VAT based on the country/province to which the order is being shipped. There are no additional duties for orders sent to Canada or Australia. For orders shipped to the UK, Benqubi Gems collects the relevant duties for each order. Taxes and duties on orders will be calculated based on the rates in effect on the date your order ships.

eGift Card
A Benqubi Gems eGift card is perfect for any occasion. You will receive your gift card reference code via email after your payment is complete and your full order is verified with details on how to use it. To redeem your gift card, enter your unique reference code in your shopping cart's “Gift Card or Promo Code” field. Benqubi Gems does not collect sales tax on gift card purchases. Customers may only purchase one eGift card at a time. eGift cards are non-transferable, cannot be redeemed for cash, and cannot be returned for a cash refund. Any unused gift card portion will remain available for future purchases under the same eGift certificate reference code. Benqubi Gems is not responsible for lost or stolen gift cards.

Special Requests
Our jewelry specialists will often be able to provide alternative gems or precious metals that are not shown on our website. For example, we have been able to offer the following to fit our customer needs and budgets:
In addition, we can also make modifications to most of our standard styles to suit your preferences. This includes the following:

Changing the finish from polish to matte

Changing the width of the ring

Setting different diamond or sapphire accents

We also offer custom design so you can create a truly one-of-a-kind piece to be cherished forever. Contact us with any special requests!Introduction and Overview
This Privacy Policy explains what personal information Benqubi Gems, LLC ("Benqubi Gems," "we," "our," or "us") collects, why we gather this information, and how we use the information we collect as well as your rights and choices regarding such information. Our Privacy Policy applies to our collection of your information in our stores, on our website, our collection of your information via any channel that you may interact with us, including but not limited to postal mail, email, phone, live or automated chat, SMS/MMS/text, social media platforms and your use of any Benqubi Gems online service location that posts a link to this Privacy Policy and all features, content, and other services that we own, control, or make available via any channel (collectively, the "Services"). For purposes of this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you.
By using the Services or interacting with us offline, you agree to our Terms and Conditions and our collection, use, and disclosure practices and other activities described in this Privacy Policy. If you disagree and consent, discontinue use of the Services.
Benqubi Gems encourages you to review this Privacy Policy periodically to learn about our privacy practices. If you are a California resident, Nevada resident, or data subject in Europe, please see the "Additional Disclosures for California Residents," "Additional Disclosures for Nevada Residents," and "Additional Disclosures for Data Subjects in Europe" sections. If you have questions or concerns about our Privacy Policy, please get in touch with Benqubi Gems as outlined in the "Contact Us" section below.

Information We Collect
Information You Provide
We collect Personal Information you provide directly via the Services, including but not limited to when you register for an account, update your profile, access our content, make a purchase, participate in a sweepstakes, contest, survey, or other Promotion ("Promotion"), contact customer support, sign up for our text messaging program, or apply for a job. We may use Service Providers (defined below) to collect this information.
The following is a list of the categories of Personal Information we may collect and may have accumulated in the last 12 months:
Contact Data. We collect your first and last name, email address, postal address, phone number (and mobile carrier if you enroll in our text messaging program), and other similar contact data.
Credentials. We collect passwords and other information for authentication and account access.
Demographic Data. We collect demographic information, including age, birth month and day, gender, and country.

Payment Data. We collect data necessary to process your payment if you make a purchase, including your payment instrument number (such as a credit card number or information identifying your financing account) and the security code and expiration date associated with your payment instrument.
Profile Data. We collect your interests, favorites, wish lists, ring size preferences, and other profile data.

Contacts. We collect data about your contacts to fulfill a request by you. For example, when you email a product to a friend or refer a friend through the Services, we request that you provide names and email addresses for you and your friend. This helps ensure your friend knows you asked Benqubi Gems to send them an email. The information Benqubi Gems collects from you and your friend will only be used as this Privacy Policy outlines. By using this functionality, you acknowledge and agree that you have your contacts' consent for us to utilize their contact information to fulfill your request.

Content. We collect the content of messages you send to us, such as feedback and product reviews you write, messages sent through our text messaging program, messages sent through any live or automated chat feature, questions, and information you provide to customer support or comments and content that you may post on social media channels. For example, suppose you contact a customer service representative or jewelry consultant and provide information to the consultant or submit a request through our Services. In that case, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you. We may also collect content such as photos, videos, or other materials you submit. For example, if you use our Virtual Try On feature, we use the image you upload and superimpose a resizable rendering of the jewelry you view through the feature. We enable you to download a copy of the photo or share it with a friend, contact a jewelry consultant about the jewelry, or save the jewelry to your wish list. Any feedback you submit is subject to this Privacy Policy and the Terms and Conditions.

Employment Data. We collect data as necessary to consider you for a job opening if you apply to us, including your employment history, resume, transcript, responses to questions listed on our job applications, or other forms related to your application for employment, writing samples, and references.

Government Identification Data. In certain circumstances, we may collect other information, such as an image of your driver's license or other government-issued identification, for fraud prevention. We may also collect government-issued identification numbers, such as your social security number, for tax reporting purposes if you win a prize through a Promotion.
You may voluntarily submit other information to us through the Services that we do not request, and, in such instances, you are solely responsible for such information.

Information Collected Automatically
Benqubi Gems automatically collects information about your device and how your device interacts with our Services. We may use Service Providers to gather this information. The categories of information we may automatically gather and may have collected in the last 12 months include:
Service Use Data. We collect data about the features you use, the pages you visit, the emails and advertisements you view, the products you purchase, the time of day you browse, your referring and exiting pages, and other similar information about your interactions with our Services.
Device Connectivity and Configuration Data. We collect data about the type of device or browser you use, your device's operating software, your internet service provider, your device's regional and language settings, and other similar information about how you interact with our Services.
IP Address and Device Identifiers. Benqubi Gems collects your IP address, related location data, and other device identifiers, including mobile advertising identifiers, about the devices you use to interact with our Services. We collect this data for various purposes, including assessing and diagnosing problems, improving the functioning of our Services, servers, and hosting providers, as well as to analyze trends and traffic patterns, gather demographic information, track the date, time, and duration of each session within our website, prevent fraud, and customize our Services and advertisements.
Benqubi Gems collects data through the use of cookies, web logs, web beacons, and other similar technologies (now and hereafter developed) ("Online Technologies"), including the following:
Log Files. Our servers collect logs that include the above information, which helps us understand website usage and trends.

Cookies. "Cookies" are small information your browser stores on your device's hard drive. We use cookies on certain pages of our Services to, among other things, analyze our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners, allow users to share pages and content to third-party social networking sites, and enable the use of our shopping cart.
Bequbi Gems uses cookies for various business and commercial purposes, including the following:

Necessary Cookies: These cookies are essential for you to use our Services, such as our shopping bag, and access password-protected areas, such as your account.
Performance Cookies: These cookies collect information about how you use our Services so that we can measure and improve the performance of our site.
Functional Cookies: These cookies provide enhanced functionality and personalization. They allow us to gather information on how our Services are used and remember your choices (such as your language or location) to provide relevant content.

Targeting and Advertising Cookies: These cookies help us deliver advertisements that are more tailored to you and your interests and limit the number of times you receive the same ad. We also use these cookies to measure the effectiveness of our advertising campaigns. If you sign up for our text messaging program, cookies may be used to customize your experience by sending you personalized text messages such as shopping cart reminders.

Web Beacons. We may use electronic images known as web beacons (also known as pixels) on the Services. These pixels are small and invisible images placed on web pages that load when the page loads. When you access a website, video, email, or advertisement that contains a web beacon, the pixel will load and may permit us or another party to drop or read cookies on your browser. Pixels are combined with cookies to analyze activity by a particular browser on a specific device. We may incorporate pixels from third parties that allow us to analyze conversions, bring you advertising both on and off the Services and provide additional functionality, such as connecting our Services with your social media account.

Device Fingerprinting. We may use device fingerprinting to analyze and combine sets of information elements from your browser, such as JavaScript objects and installed fonts, to create a "fingerprint" of your device and uniquely identify your device and apps.
Location-Identifying Technologies. Location-aware technologies may collect precise location data when you enable location-based services through your device. Location data may be used to verify your device's location and deliver or restrict relevant content and advertising based on that location.

Some information about your use of the Services and certain unaffiliated websites or services (described below) may be collected using Online Technologies across time and services and used by us and other parties for purposes such as associating different devices you use and delivering relevant ads and other content to you on the Services and unaffiliated websites and services.

For further information on Online Technologies and your rights and choices, see "Other Parties" and "Your Rights and Choices" below.

Information from Other Sources
Benqubi Gems may obtain information about you from other sources. To the extent we combine the information you provide to Benqubi Gems through the Services with information we have received from different sources, we will treat the combined information by the practices described in this Privacy Policy, plus any additional restrictions imposed by the data source. The following are the categories of other sources we collect information from:
Marketing companies from which we license demographic data to supplement the data we collect.

Social networks when you reference our Services or grant permission to Benqubi Gems to access your data on one or more of these services.
Financing providers with which we offer financing for purchases and financial services providers used for processing payments.
Partners with which we offer co-branded services, sell or distribute our products, or engage in joint marketing activities.
Advertising and marketing partners.
Publicly available sources such as open government databases or other data in the public domain.

Use of Information
We may collect and use Personal Information for the business and commercial purposes described in this Privacy Policy. Our business purposes for gathering and using information include the following:
Manage our Services, including your registration, account, and transactions.
Perform services requested by you, such as processing and fulfilling your order, helping you visualize how jewelry might look on you through our Virtual Try On feature, responding to your comments, questions, and requests, and providing customer service. Use our Virtual Try On feature. We do not collect, scan, or analyze the geometry or physical characteristics of any subject matter within the photos you upload through the feature, and we do not use such images to identify you.
Send appointment reminders and otherwise assist in confirming or scheduling interactions with us.

Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
Monitor and analyze trends, usage, and activities regarding our Services.
Conduct Promotions, including surveys and research on our users' demographics, interests, and behavior.

Improve our marketing and promotional efforts, Service content, and product and service offerings.

Develop and send you direct marketing, including advertisements and communications about our and other party products, offers, promotions, rewards, events, and services, through different channels such as email and SMS/MMS text messaging, to the extent you have opted in to such communications as may be required by law. Please see our Terms and Conditions for more information on our SMS/MMS text messaging programs.
Verify your eligibility and deliver prizes in connection with the Promotions you have entered.
Prevent or take action regarding illegal activities, including suspected fraud; protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims); enforce the terms and conditions that govern the Services; and conduct, complete, or respond to audits or audit results.

Comply with applicable law, regulation, legal process, or governmental request.
Review and evaluate your applications to work with or for us or respond to you regarding opportunity inquiries.

Fulfill any other business or commercial purposes disclosed to you at your direction or with your consent.

We may use information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law. For information on your rights and choices regarding how we use your Personal Information, please see the "Your Rights and Choices" section below.
Sharing of Information
We may share your personal information using the practices described in this privacy policy. The types of entities to whom we may disclose and may have disclosed information within the last 12 months include the following:
Service Providers. We share your information with agents, contractors, and other service providers in connection with their work on our behalf (collectively "Service Providers"). Our Service Providers only receive your information if such information is needed to perform their function(s), and they are not authorized to use such information for any purpose(s) other than the purpose(s) set forth by Benqubi Gems. We only provide Service Providers with the information necessary to complete the requested Service, product, or transaction. We contractually prohibit them from retaining, using, or disclosing information about you for any purpose other than performing the services for us. Notwithstanding the above, we may permit our Service Providers to use aggregate information that does not identify you or de-identified data for other purposes.

Affiliates: We may share your information with our related entities, including our parent and sister companies. For example, we may share your information with our affiliates for business purposes such as customer support, marketing, and technical operations.
Business Partners: We may share your information with our business partners in connection with offering you co-branded services, selling or distributing our products, or engaging in joint marketing activities. For example, we may share information about you with a business partner to provide you with co-branded products or services we may offer.
Special Events: If you choose to participate in a special event (for example, a Promotion), Benqubi Gems may share your information with those organizations participating in the applicable event. Typically, these other parties do not use your information for any other purpose than to manage the event. Sometimes, these partners send you promotional materials for their products and services. By entering a Promotion, you agree to the official rules that govern that Promotion. You may, except where prohibited by applicable law, allow the sponsor and other parties to use your name, voice, likeness, or other submitted content in advertising or marketing materials.

Feedback, Testimonials, and User Provided Content. Provide feedback or testimonials on the Services or Benqubi Gems products or services or other user-provided content (such as photos or videos). We may post and share this feedback, testimonial, or other user-provided content, including your information, on the Services, with partners, or in marketing and promotional materials. We may edit feedback, testimonials, or user-provided content for length and content at our sole discretion. If you use our Virtual Try On feature, we also enable you to share content generated through the feature with third parties. California residents and data subjects in Europe have additional rights outlined in "Additional Disclosures for California Residents" and "Additional Disclosures for Data Subjects in Europe" below.
You are facilitating Requests. We may share your information with other parties to facilitate your requests (such as when you share information about your activities on the Services with a social network).

Vendors and Other Third Parties. We share information with vendors and other third parties for business and commercial purposes. For example, if we need to ship something to you, we must share your name and address with a shipping company. Vendors also include web hosting companies, shipping and fulfillment companies (e.g., companies that ship or fulfill product orders), diamond or gemstone suppliers, jewelers, assemblers, insurance companies, data analysis firms, analytics and advertising technology companies (including digital advertising and SMS/MMS text messaging companies), affiliates, customer service providers, consulting or marketing firms/providers, accounting, bookkeeping or legal firms, financial services firms, technology companies including, but not limited to, enterprise application firms, firms which provide technologies to enable electronic, live or automated chat, and SMS/MMS communications, and data storage providers. Use a credit card or other financing alternative to place an order with Benqubi Gems. We will use a payment processor to process your information in association with the transaction. We may also share information with other companies and organizations for credit fraud protection and risk reduction. Vendors and other third parties may act as our Service Providers and, in specific contexts, independently decide how to process your information. Information may be disclosed to vendors and third parties regarding tailoring advertisements, measuring and improving our Services and advertising effectiveness, and enabling other enhancements.

Business Transfer. Your information may be disclosed as part of, or in connection with, any investment in Benqubi Gems, any merger, sale of our assets, or acquisition, as well as in the event of an insolvency, bankruptcy, or receivership, in which information would be transferred as one of the business assets of Benqubi Gems.
Security, Compliance with Law, and Fraud Protection. At our sole discretion, we may disclose your information as necessary to comply with any applicable law, regulation, legal process, or governmental request. We also may share your information to investigate, prevent, or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We may also share your information to protect the rights, property, life, health, security, and safety of us, the Services, or any person or party.
Consent. We may share your information for any other business or commercial purposes disclosed to you and with your consent.
Without limiting the preceding, in our sole discretion, we may share aggregated information that does not identify you or de-identified information about you with other parties or affiliates for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see the "Your Rights and Choices" section below.

The Services are not directed to individuals under the age of 13, and such individuals are not permitted to use the Services. Benqubi Gems does not knowingly collect Personal Information from children under thirteen (13). If you are a parent or guardian and believe Benqubi Gems has gathered such information in a manner not permitted by applicable law, don't hesitate to contact us as outlined in the "Contact Us" section below. We will remove such data to the extent required by applicable law. In addition, we do not sell the Personal Information of minors under 16 years old who are California residents. Please see our Terms and Conditions for terms related to individuals under 18 who wish to use our Services.

Other Parties

Other Party Websites And Services

Our Services may provide links to websites, locations, platforms, and services operated and owned by other parties outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies on these websites and services. There may be Online Technologies on unaffiliated websites and services used to collect information about you independently and may solicit information from you. The information collected and stored by other parties, whether through our Services, their services, or Social Features (defined below), remains subject to their policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store data in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

Social Features
We may allow you to connect our Services to another website or offer our Services through another party's Service ("Social Features"). If you use a Social Feature, both we and the applicable owner or operator of the Social Features may have access to and use information associated with your use of the Social Features. You should carefully review their privacy policy and terms of use. Some examples of Social Features include the following:
Liking and Sharing. We may embed a pixel or use other technology on our Services that allows you to "like" or "share" content on your Benqubi Gems account through another website or Service, including social networks such as Facebook and Twitter. Suppose you choose to interact with social networks through our Services. In that case, we may collect any information you have authorized the social network to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, and other account and profile data). Likewise, if you choose to interact with other websites or services through our Services or visit our Services while logged into another party's Service, that other party may receive information about your activities on our Services and be able to associate that information with information the other party already has about you.
Brand Pages. We may offer our content on social networks such as Facebook and Twitter. Any information you provide to us when you engage with our content (such as through our brand page or via Facebook Messenger) is treated by this Privacy Policy. Also, suppose you publicly reference our Services on another website or Service, including social networks (e.g., by using a hashtag associated with Benqubi Gems in a tweet or post). In that case, we may use your reference on or in connection with our Services.

Analytics and Interest-Based Advertising
Our Services contain Online Technologies owned and operated by vendors and other third parties. For example, we use Online Technologies from analytics providers, such as Google Analytics, to help us analyze your use of the Services, compile statistical reports on the Service's activity, and provide us with other services relating to Services activity and internet usage. We also work with ad-serving services, advertisers, and other third parties to serve advertisements on the Services and other websites and services. These third parties may use Online Technologies on our Services (including in emails and advertisements) and on other websites and services to track your activities across time and services for purposes of associating the different devices you use and delivering relevant ads and other content to you on our Services and other parties' services or devices after you have left the Services ("Interest-based Advertising").

We may serve ads on other websites and services, which are targeted to reach people (or similar people) who have visited our Services or who are also identified in one or more of our databases ("Matched Ads"). For instance, we incorporate the Facebook pixel on our Services and may share your email address with Facebook as part of our use of Facebook Custom Audiences.

As indicated above, vendors and other third parties may act as our Service Providers or independently decide how to process your information in specific contexts. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
For further information on Online Technologies and your rights and choices, please see the sections "Information Collected Automatically" above and "Your Rights and Choices" below.

Your Rights and Choices
Review and Update of Account Information
You may access, update, or remove certain account information you voluntarily submitted to us through the Services. If you would like to update or revise the information in your account, you may do so through your account or by contacting us as outlined in the "Contact Us" section below. We may require additional information from you to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. California residents and data subjects in Europe have additional rights outlined in the "Additional Disclosures for California Residents" and "Additional Disclosures for Data Subjects in Europe" below.

Online Technology Choices
Cookies and Pixels. At all times, you may decline our cookies if your browser permits. Most browsers allow you to refuse cookies by activating the setting on your browser, enabling you to refuse the setting of all or some cookies. You must instruct each browser and device separately if you use multiple browsers on your device or multiple devices. Your ability to limit cookies is subject to your browser settings and limitations. You can learn more about cookies and how to decline them on

Do Not Track. Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. However, note that no industry consensus exists on what site and app operators should do about these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action concerning "Do Not Track" signals or other mechanisms. For more information on "Do Not Track," visit
If you disable or remove Online Technologies, some parts of the Services may not function correctly.

Analytics and Interest-Based Advertising
You can opt out of Google's use of your Personal Information in connection with Google Analytics through cookies by visiting and downloading the Google Analytics Opt-out Browser Add-on.

Some other parties that collect information from or about you on the Services to provide more relevant advertising to you may participate in the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about using their information for online behavioral advertising. To learn more about the DAA and your opt-out options for their members, please visit In addition, some of these other parties may be the Network Advertising Initiative ("NAI") members. To learn more about the NAI and your opt-out options for their members, please visit If you are in the EU, please visit the EU online choices page at Please note that if you opt out using any of these methods, the opt-out will only apply to the specific browser or device from which you opt out. Further, opting out only means that the selected members should no longer deliver certain Interest-Based Advertising to you. Still, it does not mean you will no longer receive targeted content and ads (e.g., from other ad networks) or non-targeted ads.
We are not responsible for the effectiveness of, or compliance with, any other parties' opt-out options or programs or the accuracy of their statements regarding their programs.

To opt out of receiving email promotions from Benqubi Gems, please follow the unsubscribe instructions in our promotional email correspondence or contact us as outlined in the "Contact Us" section below. If you have signed up for our text messaging program and wish to opt-out, you may do so at any time by texting "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to our shortcode. Please note that opting out of promotional communications from Benqubi Gems does not affect our non-promotional communications with you, including those related to your account, orders placed with Benqubi Gems, or our ongoing business relations.

Data Security And Retention
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Despite our measures, transmission via the Internet is not entirely secure, and we cannot guarantee the security of your information.

We retain your information for as long as necessary to fulfill the purposes for which we collected it, including to provide you the Services and support for Services provided to you, satisfy any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes, and otherwise as permitted by law.

To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require your Personal Information, we will either delete or anonymize or otherwise de-identify it or, if this is not possible, securely store it by this Privacy Policy and cease use of the information until deletion is possible. If we anonymize your information (so that it can no longer be associated with you), we may retain it for longer.

International Transfer
Benqubi Gems is based in the U.S., and the information we collect is governed by U.S. law. Your information may be stored and processed in the United States or any other country where Benqubi Gems or its partners, affiliates, service providers, subsidiaries, or agents maintain facilities, and by using this website, you consent to any such transfer of information outside of your country. Data protection laws in the U.S. and other jurisdictions may differ from those of your country of residence. Therefore, your use of the Services or provision of any information constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as outlined in this Privacy Policy. If your data is collected in Europe, we will transfer your data subject to appropriate or suitable safeguards.

Changes to the Privacy Policy
This is our entire and exclusive Privacy Policy and supersedes any earlier version. We may occasionally update this Privacy Policy to reflect changes in our operations and reserve the right to do so at any time. When a revision is made, we will revise the "Effective Date" on this page, and any changes will be effective immediately upon posting the revised Privacy Policy. Benqubi Gems encourages you to periodically review this Privacy Policy to learn how we protect your information. Your continued use of our Services indicates your consent to the Privacy Policy then posted. We may provide additional notice, such as your email address, if any changes are material.

Contact Us
If you have questions about this Privacy Policy or our information practices, please get in touch with us as follows:

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Additional Disclosures For California Residents
These additional disclosures for California residents apply only to individuals who reside in California. The California Privacy Rights Act ("CPRA") provides additional rights to know, delete, and opt-out. It requires businesses to collect or disclose personal information to provide notices and means to exercise rights.

California Notice Of Collection
We may collect, and may have in the past 12 months collected, the following categories of Personal Information enumerated in the CPRA:

Identifiers include name, email address, phone number, account name, IP address, and an ID or number assigned to your account.

Customer records include billing and shipping addresses and credit or debit card data.
Demographics, such as your age or gender. This category includes data that may qualify as protected classifications under other California or federal laws.
Commercial information, such as products or services and purchases.
Internet activity, such as your interactions with our Services.
Audio or visual data, such as photos or videos you share with us or post on the Services.
Geolocation data,

Employment and education data, such as data you provide when you apply for a job with us.
Inferences include information about your interests, ring size preferences, and favorites.
For more information on the information we collect, including the sources we receive information from, review the "Information We Collect" section in our Privacy Policy. We collect and use these categories of Personal Information for the business purposes described in the "Use of Information" section.

We use and partner with different types of entities to assist with our daily operations and manage our Services. Please review the "Sharing of Information" section for more details about the parties to whom we disclose or "share" (as defined by the CPRA) information.

Right To Know, Correct, And Delete
If you are a California resident, you have the right to know specific information about our data practices, delete the Personal Information we have collected from you, and correct certain Personal Information, each as more fully set forth below. In particular, you have the right to request the following from us:

The categories of Personal Information we have collected about you;
The categories of sources from which the Personal Information was collected;
The categories of Personal Information about you we disclosed for a business purpose, sold, or shared, and the categories of third parties to whom the Personal Information was so disclosed, sold, or shared, by category or categories of Personal Information for each category of third parties or persons to whom the Personal Information was disclosed, sold, or shared;
The categories of third parties to whom the Personal Information was disclosed for a business purpose, sold, or shared;

The business or commercial purpose for collecting, selling, or sharing the Personal Information; and We have collected specific pieces of personal information about you.

You may request deletion of Personal Information by contacting us and providing the required verification information and other details we need to process the request appropriately. To the extent permitted under applicable law and regulations, we may retain and continue to process data where a CPRA or other exception applies. We will inform you if such an exception applies.
You may request that we correct inaccurate Personal Information. To the extent permitted under applicable law and regulations, we may decline to correct data where a CPRA or other exception applies. We will inform you if such an exception applies. We may also elect to delete information instead of correcting it if such deletion does not negatively impact you or your consent.

Right To Non-Discrimination and Non-Retaliation
You have the right not to receive discriminatory or retaliatory treatment by us for exercising your rights. Please get in touch with us if you believe you have received discriminatory or retaliatory treatment by Benqubi Gems for exercising your CPRA rights.

Right To Opt Out of "Sale" or "Sharing"
We do not, as a matter of course, "sell" Personal Information, as that term is commonly understood. However, Personal Information collected on our Services by third parties for Interest-Based Advertising may be considered "sharing" under the CPRA, and you have the right to opt-out. To exercise your opt-out right, visit our website's "Do Not Share My Personal Information (California residents)" section and follow the steps provided. 

California "Shine The Light" Law
Suppose you are a customer in California, besides the above mentioned rights. In that case, you have the right to request information from Benqubi Gems regarding how Benqubi Gems shares particular categories of Personal Information as defined by California's "Shine the Light" law with third parties and affiliates for their direct marketing purposes. To receive this information, send us a request at the address outlined in the "Contact Us" section above. Requests must include "California Shine the Light Privacy Request" in the first line of the description and contain your name, street address, city, state, and ZIP code. Please note that Benqubi Gems may provide this information in a standardized format that is not specific to you and is not required to respond to requests made other than through the provided email address or mail address.

California Minor Postings Removal
Any California residents under the age of eighteen (18) who have registered to use the Services and posted content or information on the Services can request that such information be removed from the Services by sending an email to the email address outlined in the section entitled "Contact Us" below. Requests must state that the user personally posted such content or information and detail where the content or information is posted. We will make reasonable, good-faith efforts to remove the post from prospective public view. Please note that such requests do not ensure complete or comprehensive removal of the content or information, as, for example, some of the content may have been reposted by another user.

Additional Disclosures For Nevada Residents
Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the company not to sell certain kinds of Personal Information that the industry has collected or will collect about the consumer. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us at

Additional Disclosures For Data Subjects In Europe
The information below supplements our Privacy Policy to provide additional information to individuals in the European Economic Area, United Kingdom, and Switzerland (collectively, "Europe").

Lawful Basis
European data protection law requires a "lawful basis" for processing personal data. Our lawful bases include where: (a) you have given consent to the processing for one or more specific purposes, either to us or to our service providers or partners; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or another party, and your interests and fundamental rights and freedoms do not override those interests, where such legitimate interests may include (1) to communicate with you in response to your requests, questions, inquiries, and submissions; (2) to conduct advertising, marketing and promotional activities in connection with operating our business; (3) for research and development, security and optimization of our Services; and (4) to process a job application, conduct recruiting activities, develop and improve our recruiting process, and communicate with you regarding your interest in current or future employment opportunities with us.

Data Subject Rights
If you are a data subject in Europe, you have the right to access, rectify, or erase any Personal Information we have collected about you through the Services. You also have the right to data portability and to restrict or object to our processing of Personal Information we have gathered about you through the Services. In addition, you have the right to ask us not to process your Personal Information (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was initially collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on the the consent you provided.

Other details regarding the processing of Personal Information that individuals in Europe may be entitled to receive are contained in other provisions of the Privacy Policy. The Services are hosted in and provided from the United States, and your use of our Services is governed by United States law. If you are using the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our systems are located. The data protection laws of the United States and other countries might not be as comprehensive as those in your country. By using the Services, you consent to your information being transferred to our systems and facilities and to the systems and facilities of those third parties with whom we share information as described in this Privacy Policy. Suppose Personal Information is transferred to a recipient in a country that does not provide adequate protection for Personal Information under the laws of your country in Europe. In that case, we will take measures designed to protect your Personal Information, such as ensuring that such transfers are subject to the terms of the applicable Standard Contractual Clauses or their equivalent.

If you are a resident of California or Nevada or an individual in Europe who wishes to exercise any of the rights described above, please submit a request through email In your request, please specify which right you are seeking to exercise and the scope of the request. We may require specific information from you to help us verify your identity and process your request. If we cannot confirm your identity, we may deny your request. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and verify your identity directly.

When you submit a request, please do not send us, directly or indirectly, any sensitive or special categories of Personal Information (e.g., social security numbers or other national or state identifiers, health information, biometric data or genetic characteristics, criminal background information, financial account numbers, payment card information, and so on).
We will evaluate and respond to your request to the extent required by law (or at our discretion if not mandated by law) in the time required by law and as permitted by our contracts, confidentiality obligations, and applicable laws and regulations. We may be unable to provide all the information requested or fulfill your request due to certain exceptions enumerated under applicable law. In such a case, we will inform you of the reasons we cannot satisfy all or parts of your request. If the request submission methods above do not enable you to submit your request, please contact us as outlined in the "Contact Us" section above and specify which right you intend to exercise.

For individuals in Europe, if you have any concerns with our data protection law compliance, you also have the right to complain to a European supervisory authority.
Last Updated: September 12, 2023

Opting Out of Personal Information Sharing (California Residents)
As a California resident, you can opt out of certain data-sharing practices with our advertising and marketing partners that may be deemed a "sale" or "sharing" of personal information under applicable law. To exercise this opt-out right, please review and follow the below steps.

Targeting Cookies Preferences
Our advertising partners and we use cookies and related online technologies to deliver targeted advertising that may be more tailored to your interests based on your activity on our site and other websites.

To opt out of targeting cookies, click the link below to access our Privacy Preference Center and slide the "Targeting Cookies" toggle left to turn off targeting cookies. Click the "Confirm My Choice" button to save your selection. Please note that this action is device- and browser-specific. If you reset your browser or access our site using a different browser or device, you may need to resubmit your opt-out choice.

Change My Cookies Preferences
Opt-Out Form
To opt out of sharing any other personal information with third parties, please send an email to

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